Customer reviews of Shortfield Garage
At Shortfield Garage we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 26 customer reviews
Purchase of Car
By Diana R on 28 June 2016 | Verified purchase
Excellent Service received from Shortfield Garage in purchase of Car.
Excellent after care
By Rogier K on 05 March 2016 | Verified purchase
Excellent after Care
Excellent garage fixed problem with brakes
By John M on 01 March 2019 | Purchase not verified
I had problems with squealing brakes on my VW Polo. I reported the problem twice to my Main VW Dealer and they said the brake linings/drums/discs were all fine. As I drove along and braked, it became really embarrassing! A 3 year old car sounded like an old banger! Fed up with the Main Dealer, I then found Shortfield Garage online and went there. First they completed an air-con service at a very competitive price. Then I asked them to check the brakes. They found the rear brakes were binding and noisy, they cleaned the brakes and adjusted them. The handbrake was also incorrectly adjusted. So, they adjusted and lubricated the parking brake cable. The squealing brakes problem has been fixed! I should have gone to Shortfield Garage sooner! I have 3 VWs and will use Shortfield Garage for all my servicing and repair needs, from now on. Thank you Shortfield Garage! A can have a peaceful driving experience now!
By Darryl V on 08 November 2018 | Purchase not verified
I purchased a VW from this garage and the service from start to finish was excellent. D, was very helpful and knowledgeable on all aspects of the car. The test drive was comprehensive and included a short spell on the motorway. The minor issue I had after the sale was fixed with no hassle. I would highly recommend this company to anyone looking to purchase a VW.
Brilliant all round!
By Christine L on 22 March 2018 | Purchase not verified
Bought my used car through this garage about 6 years ago and they have been looking after it ever since. The staff is very courteous and professional. I particularly like their approach 'we will repair rather than replace with new', always have had very accurate quotes prior to any work and as a busy working mum receiving MOT and servicing reminders is an added bonus. Would highly recommend.
By Emma B on 22 March 2017 | Purchase not verified
I have to say the team at Shortfield Garage have been excellent. The communication and the attention to detail I experienced was outstanding. I had a long list of problems with my car and it was all resolved in one day.... I would highly recommend this garage. So thank you all again.
- 01483 665855
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|Monday||08:30 - 17:30|
|Tuesday||08:30 - 17:30|
|Wednesday||08:30 - 17:30|
|Thursday||08:30 - 17:30|
|Friday||08:30 - 17:30|
|Saturday||09:00 - 14:00|
Alternative times available by appointment.